Terms of Use
Understanding your rights and responsibilities when using Maple Lucky Draw's digital entertainment platform
Platform Usage Guidelines
Eligibility Requirements
Access to Maple Lucky Draw requires users to be at least 19 years old and physically located within Canadian jurisdictions where our services are legally permitted. Users must provide accurate personal information during registration and maintain current contact details. Prohibited individuals include those self-excluded from gaming activities, employees of competing platforms, and persons residing in restricted territories. Account holders are responsible for verifying local laws and regulations governing digital entertainment participation in their specific province or territory of residence.
Account Responsibilities
Users maintain full responsibility for account security including password protection and device access management. Immediate notification must be provided for any unauthorized account activity or security breaches. Account sharing between multiple individuals is strictly prohibited and may result in immediate suspension. Users must ensure all provided information remains accurate and current, updating personal details promptly following any changes. Maple Lucky Draw reserves the right to verify user identity through documentation requests to maintain platform integrity and regulatory compliance.
Platform Conduct
Appropriate user behavior includes respectful communication with other participants and platform representatives. Prohibited activities encompass fraudulent actions, automated system access, collusion between users, and any form of platform manipulation. Users must not attempt to reverse engineer platform software, exploit system vulnerabilities, or engage in activities that disrupt service operation. Maple Lucky Draw maintains comprehensive monitoring systems to detect inappropriate behavior and reserves the right to suspend accounts violating these conduct standards without prior warning.
Intellectual Property
All platform content including software, graphics, text, and interactive features remain the exclusive property of Maple Lucky Draw and its licensors. Users receive limited license to access and utilize platform services for personal entertainment purposes only. Commercial use, reproduction, distribution, or modification of platform content requires explicit written permission. User-generated content submitted to the platform grants Maple Lucky Draw perpetual license for display, modification, and distribution within service parameters while respecting user privacy and data protection standards.
Service Limitations
Maple Lucky Draw provides services on an "as available" basis without warranties regarding uninterrupted access or error-free operation. Scheduled maintenance, technical issues, or unforeseen circumstances may temporarily limit platform availability. The platform reserves rights to modify, suspend, or discontinue services with reasonable notice to users. Liability limitations exclude indirect damages resulting from service interruptions, though we maintain commitment to resolving technical issues promptly and maintaining transparent communication regarding service status and expected resolution timelines.
Agreement Modifications
These terms may undergo periodic updates to reflect platform evolution, regulatory changes, or service enhancements. Users receive notification of material changes through email communication and platform announcements. Continued platform use following term modifications constitutes acceptance of revised conditions. Users maintaining objections to updated terms should discontinue platform use and request account closure. Historical term versions remain archived for reference, with change dates documented in our revision history available through customer support requests.